| 4.5/5
close

Country
Language
SearchIcon

  • Customer Service
  • Instruction Manuals
  • Warranty Registration
  • Silver Cross Reviews
  • Returns Policy

    • Returns Policy

    Cancelling and returning goods

    Silver Cross is dedicated to offering the highest levels of quality and service. If you are not completely satisfied with any Item purchased from one of our retailers, please contact your place of purchase, who will advise on their returns and refunds process.

    Cancellation

    >

    For products purchased at third party retailers, please contact the retailer in the event that you wish to return your product. To qualify for a refund, the goods must be returned in an unused condition, in the original packaging and complete with all original parts and accessories.

    Faulty Goods

    >

    For products purchased at third-party retailers, please contact the retailer in the event that you wish to return your product.

    Repairs

    >

    If your Silver Cross product suffers damage at any time during its lifespan, it may be possible for it to be repaired at an approved service centre. Please contact the retailer you purchased your product from for more information.

    Warranty

    >

    Please see details of our warranty set out here >

    Your Statutory Rights

    >

    Our terms and conditions do not affect your statutory rights.